Made from high quality moisture resistant MDF, these items are made to order and generally take 10-14 working days to manufacture.

 

Our MDF conforms to European E1 emission standard, complies with BS EN 622: Parts 1 and 5, and carries the CE mark.

 

All MDF props are made-to-order and supplied unfinished.

Customers must prepare items before painting: sanding edges, filling minor marks, and priming.

Minor cosmetic marks, furring, or light knocks are normal and repairable.

Boards are inspected prior to dispatch to ensure they meet quality standards.

Preparation & Care Guidance

Care and painting instructions are provided in our FAQ:

https://www.nancyloves.co.uk/faq

Optional professional finishing services are available but not included by default.

Consumer Rights Act 2015 Alignment

Goods are of satisfactory quality and as described, taking into account the material and price.

Cosmetic marks or preparation steps for unfinished MDF do not constitute faults.

Our products only leave Nancy Loves after vigourous inspection.

Due to the personalised nature of these items, we are unable to accept returns as they cannot be reused or resold.

In the unlikely event that your order arrives damaged, faulty or not as described please contact us at your earliest convienience.

All mdf props must be installed into any bases prior to painting and checked for defects. We are unable to refund or replace any mdf prop after it has been used or painted in any circumstance. 

Your statutory rights are not affected.

These are cut to order in house and are generally ready for collection or delivery within 10-14 working days.

 All items leave our workshop in perfect condition, however, damage can occur in transit. Please check the condition of the prop on delivery. If the item looks damaged in transit, please do not accept delivery on this basis. If a damaged delivery is accepted, we are unable to send a replacement.